Privacy Policy
Effective Date: August 30th, 2025
Ibex Contracting Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ibexcontracting.ca (the “Site”) or otherwise engage with our services.
By using our Site or providing us with your information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with our Site or services, we may collect the following types of personal information:
- Information you provide directly:
- Full name
- Email address
- Phone number
- Messages or inquiries submitted through our contact form
- Automatically collected information:
- IP address, browser type, operating system, and device details
- Usage data such as pages visited, time spent, and navigation patterns
- Cookies and similar tracking technologies (e.g., Google Analytics, Facebook Remarketing Pixel)
2. How We Use Your Information
We collect and use personal information for the following purposes:
- Responding to inquiries and providing customer support
- Preparing and sending project estimates
- Delivering marketing communications, including newsletters and SMS campaigns (in compliance with CASL)
- Improving our Site, services, and customer experience through analytics
- Complying with applicable legal and regulatory requirements
3. Disclosure of Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- Service Providers & Partners: With trusted third parties that support our operations, including:
- Google Analytics (analytics and website performance)
- Jobber CRM system (project and client management)
- Website hosting providers and form processors
- Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.
4. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect personal information against unauthorized access, use, alteration, or disclosure. However, no transmission over the internet or storage system can be guaranteed 100% secure.
5. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Withdraw consent to certain uses of your information (e.g., marketing)
- Request deletion of your personal data, subject to legal or contractual restrictions
To exercise these rights, please contact us at reggie@ibexcontracting.ca.
6. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing campaigns. These include:
- Google Analytics for traffic analysis and insights
- Facebook Remarketing Pixel for targeted advertising
You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties.
8. Children’s Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor without parental consent, we will delete it promptly.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically for the latest information.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Ibex Contracting Inc.
📧 Email: reggie@ibexcontracting.ca
📞 Phone: (705) 840-0340
🌐 Website: https://ibexcontracting.ca